Late this morning the Mac lab printer stopped working while trying to use the duplexer. The printer tech was called and worked on the printer. The problem is looking like a bad sensor in the printer. The printer works fine for single page copies, so the temporary solution is the printer from the linux lab has replaced the Mac lab printer. Print services for both labs is up and running, with duplex printing available in the Mac lab and single page printing available in the linux lab.

mjl

From the NWN NOC:

The VPN will be out of service tomorrow, March 20, from approximately 1300 to approximately 1500 hours.

At this time, the system will be updated to the latest production firmware.

There is now a 64-bit Windows client available.  It is a Beta  ... sorry, a "preview release", but it is supported.  My lone beta tester has reported good preliminary results under Windows 7 (running in a VM on a Macbook).

I'll make that available after we are certain that the upgrade goes smoothly.

Peter

--
Peter Laws / N5UWY
National Weather Center / Network Operations Center
University of Oklahoma Information Technology

utage Number: OUT10152
Title: Multiple Systems Affected by Storage Server Outage
 
Primary System or Service Affected: D2L (learn.ou.edu)
Extent of Outage: Degredation
 
Update (3/2/2009 11:19am): All of these systems listed above will experience downtime starting at 4pm CST, Monday March 2nd. The estimated downtime will be between 3 and 4 hours. These systems all share a storage server and maintenance is required on this server to repair some problems that arose over the weekend. We will update this notification if more time is required or when the maintenance has been completed.

Update (3/2/2009:12:05am): Dell/EMC engineers are still unable to restore service and more parts are on order. At this time, services will be brought back on-line and future downtime will be scheduled to address these issues. Customers may experience intermittent slowness until the system is completely restored.

One of the two Service Processors is down on the storage server (CX500 SAN) supporting these applications and requires immediate replacement. A Dell engineer is enroute and will be on-site within the hour. To ensure a successful maintenance action, we will be bringing down the services listed above for the duration of the replacement.

Affected Users:
• Altiris Softgrid
• Blackberry
• CBord
• D2L
• RoomView
• EMS
• FasterCS
• fsaAtlas
• ITHome
• K20 Portal
• SEM
• WebCT

Start Time: 2009-03-01 13:30:06
Expected Duration:
 
Created By: Michael Flournoy on 2009-03-02 00:00:00